Refund policy

Thank you for shopping with Jerk Me Jerky Co. We take pride in providing high-quality products made with care.

Because our products are perishable food items, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been shipped.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@jerkmejerkyco.com with your order number and clear photos of the issue.

We’ll review your message and do our best to make it right — including replacing the item or issuing a store credit at our discretion.

Lost or Stolen Packages

We are not responsible for lost or stolen packages that have been confirmed as delivered to the address provided at checkout.

If your package is missing, please contact the shipping carrier directly or reach out to us at support@jerkmejerkyco.com and we’ll assist where possible.

Questions

If you have any questions about your order, email us at:

support@jerkmejerkyco.com